PASSIVE FIRE PRODUCTS LTD – TERMS & CONDITIONS OF WEBSITE USE

Effective Date: 15 October 2022
Company: Passive Fire Products Ltd
Registered Office: 85 Great Portland St, First Floor, London, W1W 7LT, United Kingdom
Company No: 12132076

1. Acceptance of Terms

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service”, “Terms”).
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree to these Terms, you must not access or use this website.

2. General Use

Your use of any information or materials on this website is entirely at your own risk.

3. Intellectual Property Rights

This website contains material which is owned by or licensed to Passive Fire Products Ltd. This includes, but is not limited to, the design, layout, look, appearance, graphics, and text.
Reproduction, distribution, or transmission of any content on this website — including screenshots, copying, or data extraction — is strictly prohibited without prior written consent.

All trademarks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged accordingly.

4. Prohibited Uses

You must not:

Unauthorised use of this website may give rise to a claim for damages and loss of sales and/or constitute a criminal offences.

Use this website for any unlawful, defamatory, or harmful purpose.

Attempt to hack, disrupt, or interfere with the website’s functionality, security, or connected systems.

 Use any automated system, bot, scraper, or data-mining tool to access, extract, or collect data from this website. Any use of such systems that interferes with, slows down, or prevents the normal operation of the website — including disruption to customer access, communication, or checkout processes 

— will be treated as unauthorised interference. Passive Fire Products Ltd reserves the right to pursue legal action to recover any resulting loss of earnings, reputational damage, and administrative costs, calculated in part by reference to the company’s average order value.”

Take screenshots, download, copy, reproduce, store, or otherwise capture any part of this website, including but not limited to its pages, product listings, text, images, graphics, videos, downloadable files, or overall layout and design. 

This prohibition extends to any form of digital or physical storage, archiving, or reproduction of website content for personal, commercial, or analytical purposes without the prior written consent of Passive Fire Products Ltd. 

Any unauthorised capture, storage, or redistribution of website content constitutes a breach of copyright and may result in legal action.

5. External Links

Our website may include links to other websites for your convenience.
We do not control, endorse, or take responsibility for the content, privacy policies, or security of such external sites. You should review their privacy statements independently.

5.1 Blog and News Content Disclaimer

Our Blog and News pages are managed and populated by an external organisation for the purpose of generating traffic and awareness to the linked sites/articles/original owners - or product information from manufacturers. Passive Fire Products Ltd does not create, edit, or verify the accuracy of any articles, opinions, images, or information published within these sections.

Accordingly, we do not endorse and cannot be held responsible or liable for the content, accuracy, legality, or intellectual property compliance of any materials featured therein. Any such content remains the responsibility of the originating source or author.

Passive Fire Products Ltd cannot be held liable for, nor be subject to, any copyright or intellectual property claims arising from materials provided or published by the external content provider or linked websites. Users are encouraged to independently verify any information obtained from these pages before relying on it.

6. Linking to Our Website

You may not create a link to this website from another website or document without our prior written consent.

7. Availability & Liability Disclaimer

We make every effort to keep this website running smoothly. However, Passive Fire Products Ltd takes no responsibility and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

We will not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of this website or the information contained within it.

8. PRODUCT INFORMATION, SPECIFICATION AND LIABILITY DISCLAIMER

All product information, technical data, recommendations and specifications provided by Passive Fire Products Ltd are supplied for guidance purposes only and are based solely on the information made available to us by the customer at the time of enquiry, including but not limited to photographs, drawings, dimensions, descriptions, plans and other supporting documentation.

Any specification or recommendation issued by Passive Fire Products Ltd is prepared in good faith using the information provided. We do not inspect the site, verify existing construction, or confirm that the information supplied is complete or accurate unless expressly agreed in writing.

Whilst our technical team is happy to provide advice and assist in selecting suitable passive fire protection products, the final responsibility for ensuring that the specified products and systems are suitable for the intended application remains with the customer, the appointed designer, contractor and/or certified installer.

It is the customer's and certified applicator's responsibility to:

• verify that all dimensions, substrates, construction details and fire performance requirements are correct;
• ensure that the proposed solution is appropriate for the actual site conditions;
• confirm that the selected system complies with all applicable Building Regulations, Approved Documents, manufacturer installation requirements and relevant third-party certification;
• obtain any necessary approval from Building Control, the Approved Inspector, Fire Engineer, Principal Designer or other relevant authority before installation where required.

Customers are strongly advised to obtain a free, no-obligation specification and quotation from our technical department before purchasing any products.

Products purchased without first obtaining a formal written specification from Passive Fire Products Ltd will not be eligible for certification or certification support from Passive Fire Products Ltd unless otherwise agreed in writing.

Passive Fire Products Ltd shall not be liable for any loss, damage, delay, consequential loss, failed inspection, non-compliance, remedial works, certification issues or additional costs arising from:

• inaccurate, incomplete or misleading information supplied by the customer;
• changes to the project after a specification has been issued;
• installation not carried out in accordance with the manufacturer's instructions or third-party tested details;
• use of products outside their tested scope of application;
• failure to obtain the necessary approvals from Building Control or other relevant authorities; or
• failure to seek appropriate professional advice where required.

Nothing within any specification or recommendation issued by Passive Fire Products Ltd shall transfer responsibility for design, regulatory compliance or workmanship from the customer, designer, contractor or certified installer.

9. Orders, Stock, and Cancellations

While items listed on our website are assumed to be in stock and available for dispatch, this cannot be guaranteed.
Customers will be informed of any delays. Orders paid and later cancelled may be subject to a reasonable cancellation fee.
Please refer to our Returns Policy for full details.

10. Privacy and Data Protection

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process personal data such as:

We collect this information to improve our products and services, manage orders, and send promotional content (where consented).
We will never sell or share your personal information without your permission unless required by law.

For details, please see our Privacy Policy.

11. Cookies

Our website may use cookies to enhance user experience and improve site performance. You can manage or disable cookies through your browser settings.

12. Recordings and Communications

Direct calls may be recorded for training, quality, or dispute resolution purposes.

13. Indemnity

You agree to indemnify and hold harmless Passive Fire Products Ltd from any claims, losses, or damages arising out of your misuse of this website or breach of these Terms.

14. Changes to Terms

Passive Fire Products Ltd reserves the right to update or modify these Terms at any time without notice. Changes will be effective once posted on this page. You are encouraged to review these Terms regularly.

15. Governing Law

These Terms and Conditions and any dispute arising out of them shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.

© Passive Fire Products Ltd – All Rights Reserved.
No part of this website may be reproduced, stored, or transmitted in any form without prior written permission.